Nola Party Supplies & Party Rentals

Brianna Travis 3 months ago

I called them a day prior and asked if they would be available to blow up balloons, the girl on the phone said absolutely. My husband goes to the store the next day (day of the party) and they told him they are not able to and they don’t recall telling me that on the phone but if he needed it done it would cost me $15 a damn ballon to blow up!!!! $15?!? Ya’ll lost ya’ll damn mind. Absurd. Customer service, horrible. Please go elsewhere. Don’t waste money on people that don’t want to accommodate you.

lola m 7 months ago

I do not usually leave negative reviews, but this experience was unprofessional enough that it needs to be shared. I contacted this company for draping services and asked very basic questions any client would ask before spending thousands of dollars: examples of past work, confirmation of the color requested, and a clear explanation of what I would be paying for. Instead of providing a portfolio or showing actual installations, I was told I needed to book and pay first just to see how it would look. When I tried to clarify details, the responses became dismissive and defensive rather than informative. There was no attempt to walk me through the process, no visual proof of capability, and no effort to earn my business. Being told essentially to “pay first” without transparency is not how professional event vendors operate. To make matters worse, the communication came across as condescending rather than helpful. Clients asking questions should not be treated like an inconvenience. This is a service-based industry, and customer experience matters just as much as the final product. I ultimately chose another company that was able to immediately provide photos of their work, discus

Psychic advisor 2 years ago

Never will rent from them again I rented a table and 13 chairs the table was broken and there was only 12 chairs. She called me a liar and said that I broke the table. I called them right away to let them know my event had to be canceled very rude never, will I ever go there again I do not recommend. See another lie you do not deliver to me. I had to come pick them up and put them in my own truck with no

DONETRA SMITH 4 years ago

I gave two stars because they were able to accommodate us on short notice and I appreciated that. However; I was quoted a time for delivery for after 7pm, they should’ve said after 9 in the first place since they arrived at 9:45pm. We were charged $285 for delivery, l had to to bring them in ourselves and $35 for cleaning fee and the tables were filthy when they arrived!!! The lady who delivered them told us to just put tablecloths on them. I asked to be reimbursed for some of the delivery fees and the cleaning fee and was told they don’t do reimbursements. I will not be using their service again, no matter how last minute it is.

Stacey Delight 4 years ago

Michael is the best! Order, Pick Up and Execution has been tremendous. I always have small events and Nola Party Rental has been my go to. Ordering from them has taken my intimate events to the next level! The service with Michael is consistent and he's easy going. The staff I've met has been really friendly and helpful.